Menopause and Wellness Cancellation Policy

At Menopause and Wellness we are committed to helping as many women as possible through our Menopause Clinic and we hope you understand that in order to do this we must operate a cancellation policy. We respect that your time is valuable and we appreciate that you understand ours is too. 

If appointments are cancelled or rescheduled at short notice, or if you do not attend an appointment, this means we are unable to re-use that time to support other patients. If you know that you are going to be unable to attend an appointment that you have booked we would appreciate you giving us as much notice as possible. We will be pleased to cancel and reschedule any appointments at any time, without any penalty or administration fees, up to 3 working days before your consultation. In the event that we receive less than 3 working day’s notice of cancellation this will incur a 100% cancellation levy, as we may not be able to help other patients with such short notice.  Any failure to attend or receive notification of a non-attendance will incur the full 100% appointment charge which will have been paid at the time of booking.